FAQ – DhakadVivah.com
About DhakadVivah.com
Q1. What is DhakadVivah.com?
DhakadVivah.com is a trusted online matrimonial platform designed to help individuals find their perfect life partner within the Dhakad community. We aim to simplify the matchmaking process through secure, verified, and easy-to-use features.
Q2. Who can register on DhakadVivah.com?
Any eligible bride or groom belonging to the Dhakad community (or related sub-castes, as applicable) can register on our website. Parents or guardians can also create profiles on behalf of their children.
Registration and Profile Creation
Q3. How do I create a profile on DhakadVivah.com?
Simply click on the “Register Free” button, fill in your basic details such as name, gender, age, religion, and contact information, then verify your mobile number or email to complete your registration.
Q4. Is registration on DhakadVivah.com free?
Yes, basic registration is completely free. However, premium membership plans are available to unlock advanced features like direct messaging, contact view, and matchmaking priority.
Q5. Can I edit or update my profile later?
Absolutely. You can log in anytime to update your profile details, photos, preferences, or any other information.
Privacy and Security
Q6. Is my personal information safe on DhakadVivah.com?
Yes. We use industry-standard encryption and privacy protocols to protect your data. Your contact information is never shared without your consent.
Q7. How do I report fake or suspicious profiles?
If you come across any suspicious activity or fake profile, you can click on the “Report” button on that user’s profile or contact our support team directly.
Membership and Payments
Q8. What are the benefits of a premium membership?
Premium members enjoy exclusive benefits such as:
• Viewing contact details of matched profiles
• Sending and receiving direct messages
• Higher visibility in search results
• Personalized matchmaking assistance
Q9. How can I make payment for a premium plan?
You can securely pay online using credit/debit cards, UPI, net banking, or digital wallets. All transactions are processed through secure payment gateways.
Q10. Is there any refund policy for premium membership?
As per our policy, premium membership fees are non-refundable once activated. Please review the plan details before making payment.
Search and Matchmaking
Q11. How does the matchmaking system work?
Our intelligent matchmaking algorithm suggests profiles based on your preferences — including age, education, location, profession, and community — to help you find the most compatible matches.
Q12. Can I search for matches manually?
Yes, you can use the Advanced Search or Keyword Search options to manually filter profiles according to your desired criteria.
Account Management
Q13. How can I delete or deactivate my profile?
You can delete or temporarily deactivate your profile anytime by visiting Account Settings → Manage Account → Delete/Deactivate.
Q14. I forgot my password. What should I do?
Click on the “Forgot Password” link on the login page and follow the steps to reset your password via registered email or mobile number.
Community & Trust
Q16. Does DhakadVivah.com verify user profiles?
Yes, we conduct manual and automated verification processes for photo, phone number, and ID proofs to ensure authenticity and safety.
Q17. Why should I choose DhakadVivah.com over other matrimonial sites?
DhakadVivah.com is built exclusively for the Dhakad community, combining cultural compatibility, verified profiles, and user-friendly features for a more genuine matchmaking experience.
