Data Deletion Policy

At DhakadVivah.com, we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy explains how users can delete their personal information from our platform.

1. User-Initiated Data Deletion

DhakadVivah.com provides a self-service option that allows users to delete their account and associated personal data directly from their profile.

How to Delete Your Data:

Log in to your DhakadVivah.com account.
Go to Account Settings / Profile Settings.
Select Delete Account.
Confirm your request.

Once confirmed, your account and personal data will be marked for permanent deletion.

2. Data That Will Be Deleted

Upon successful deletion request, the following data will be permanently removed:

Name, phone number, email address
Profile photos and personal information
Partner preferences
Chat messages and activity logs
Login credentials
Any other identifiable user data

3. Data Retention After Deletion

Your data will be permanently deleted from our active servers within 7–30 days of your request.
Backup systems may retain encrypted copies for legal, audit, or security purposes for a limited time only.
After this period, all data is permanently erased and cannot be recovered.

4. Data That May Be Retained

We may retain limited data if required for:

Legal obligations
Fraud prevention
Security investigations
Compliance with government regulations

Such data will never be used for marketing or shared with third parties.

5. Requesting Data Deletion via Support

If you are unable to access your account, you can request data deletion by contacting us at:

Email: support@dhakadvivah.com

Please include:

Registered email ID or phone number
Reason for deletion (optional)
Our team will verify your identity and process the request within 7 working days.

6. Third-Party Services

If your data has been shared with trusted third-party services (for example: payment gateways, SMS providers), we will request deletion of your data from those services as well, wherever applicable.

7. Changes to This Policy

DhakadVivah.com reserves the right to update this Data Deletion Policy at any time. Changes will be posted on this page with an updated effective date.